Contents

• Introduction 2
• Critical Analysis of Important Operation Management Decision Areas in Al Mouj 2
• Quality Management 3
• Product/Service Design 4
• Process Design 5
• Strengths and Weaknesses of Al Mouj 7
• Conclusion 8
• References 10

Description

Operations management refers to the management and control of processes, which transform inputs into outputs that can be consumed by the end user (Cooke, 2012). Operations management is important organizational process as it helps in maximizing value to be delivered to the consumers with effective use of resources (Schroeder, et al., 2010). There are various decision areas in operations management, which include product and service design, process design, quality management, capacity planning, inventory management, supply management and other areas (Brown, et al., 2013). There are different decision areas, which are significant for different companies and increasing the effectiveness of those areas enables organization to enhance its performance. AL Mouj Muscat offers best lifestyle and leisure experiences in Muscat, Oman (Al Mouj, 2017). It offers residential properties having green spaces, pedestrian walkways and inland waterways, develops retail and dining facilities and has developed Oman’s only signature PGA standard 18 hole links golf course (Al Mouj, 2017). This report critically analyzes the important operation management decision areas of Al Mouj.