Contents

• Introduction 2
• Operations Management 2
• About Petroleum Development Oman (PDO) 3
• Operations Management at PDO 4
• Quality Management 4
• Supply Chain Management 5
• Inventory Management 6
• Impact of Quality Management on its Strategy and Financial Performance 7
• Conclusion 8
• References 10

Description

Operations management focuses on effective and efficient management of the processes of manufacturing and distributing products and services. The main activities within the operations include product and service design, development, production and distribution, which enables organizations to transform the raw input into finished product or service a desired by the customers. The other related activities include supply chain management, inventory management, quality management and capacity planning. Operations management effectiveness enables the organization to have a positive impact on its financial performance as well as its strategic initiatives. The processes within the operations are interrelated and have impact on each other’s performances. The report critically analyses the operations management at Petroleum Development Oman (PDO). The report also analyses the impact of three operations management decision area can have on the other business areas.