Contents
This report answers the following questions – - 1. From the extract identify the leadership style (styles) adopted by Rose Gray and Ruth Rodgers at River Café. Explain, and offer evidence, to support your selection.
- What emotional intelligence (EI) competencies are illustrated in the text (directly or implied), and how far do these support or reinforce the leadership style(s) you have identified?
- 2. To what extent does the extract provide evidence of informal rather than formal team-working? Support your answer by drawing on relevant theory about formal versus informal structures and processes (e.g. formal work groups such as departments and project teams versus informal communities and social networks).
- What evidence does the extract provide to suggest that “mood” management is an important part of River Café’s success?
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