Introduction 2
About Wal-Mart 2
Concept and Framework of Value Chain Analysis 3
Value chain Analysis- Wal-Mart 4
Primary Activities 4
Operations 4
Inbound logistics and outbound logistics 5
Marketing & Sales 5
Service 6
Support Activities 6
Procurement 6
Infrastructure 7
Technology Development 7
Human Resource Management 7
Recommendations 8
Conclusion 9
References 10