Contents

• This report is based on the following structure -
• We recommend you use a reflective model to structure your essay, this will help guide you to achieve the expected academic level (level 6).
• Introduction as a guide you could use about 200 words here
• You introduction needs to include: a description of what is in your essay, referenced definitions of terms such as communication, person centred care, reflection, and there also needs to be a referenced confidentiality clause.
• Background as a guide you could use about 1,000 words here
• This section needs to provide an evidence based discussion of the key topics addressing questions such as:
• What is communication?
• What theories of communication are there and can these be applied to health care?
• How and why is the study of communication important for nurses?
• What is person centred care and communication?
• What do theorists and research tell us about PCC?
• How and why is important for nurses?
• What is reflection?
• What models / theories are available?
• What is its purpose?
• What model are you going to use and why?
• What is your clinical area?
• Why is PCC and reflection important for you in your clinical area?
• Reflective Model as a guide you could use 2,500 words for the whole refection
• All models expect you to give a detailed description of what happened, what you thought, what you saw, what you did.
• The description should not include your opinions or how what you did was based on evidence. Description up to 500/2,500 words
• All models will then lead you to analyse / discuss / explore your scenario using the available evidence base. Analysis about 1,500/2,500 words
• Go through your description and ask yourself the question – does this relate to any theory, model or research I have read? What does the evidence tell me? Is there another way of doing what I did and if there is would it lead to a better outcome?
• All models will then lead you to make decision about your clinical practice. You need to identify what you did well and what could be improved and this needs to be evidence based. Evaluation about 300/2,500 words
• All models then expect you to identify how you will change / develop your clinical practice based on analysis and evaluation you have undertaken. There is the expectation you will clearly identify what, when, and how you will change your practice you may find using the acronym SMART useful (Specific, Measurable, Achievable, Realistic, Timely). Action plan about 200/2,500 words.
• Conclusion as a guide you could use 300 words here
• In this section you need to clearly state what you have undertaken in the essay (exploration of communication, person centred approaches and a reflection on your practice) and what you have learnt from it.
• Reference List not part of word count
• Every piece of information you have used in the text needs to be referenced and the full reference should be put in the references list. Please see the online referencing guide.
• Appendices not part of words count
• These are optional and do not count towards your analysis, synthesis or evaluation unless they are in the main text.

Description

Effective communication is very essential in every profession and organizational processes. The effectiveness of the communication depends on the ability of an individual to understand the other person, Communication can be defined in different ways and scholars have various perspectives about communication (Berry, 2007). Communication basically can be referred to as a social process in which people employ symbols to establish and interpret meaning in their environment (Wosket, 2006). Health care practitioners deal with different types of people on a daily basis and hence need to have a personality wherein they are open to different perspectives, perceptions, behavior and attitude (Griffin et al., 2003). Nurses and health care practitioners need to adopt person-centered care approach to provide quality care to their patients. This report discusses the various communication approaches and person-centered care approaches, which help in providing quality care to the patients. The report also provides reflection about one of the nursing intervention experiences of the author of this report.