- Part A (30% of marks)
Critically analyse the expression “If you can’t measure it, you can’t manage it” in the
context of business process improvement.
Report Length 1000 Words
Assessment criteria
The understanding displayed via maturity of the arguments 40%
The breadth of the literature reviewed 40%
The Quality and Professionalism displayed in the report 20%
Part B (70% of marks)
Drawing upon either your own organisation (or previously worked for) or an organisation
with which you are familiar, identify an area of activity and suggest how the current
management of operations could be improved. It is important that you explain the area of
activity and its purposes clearly by providing adequate information and contextual
information of the chosen organisation. For the area of activity identified, define and critically
evaluate suitable operational objectives or performance outcomes and suggest how the current
management of the operations could be improved. It is important that you seek where possible
to apply the various models, concepts, tools and techniques considered during the course.
Report Length 2000 Words
