- Choose one of the following three questions:
1. The Gallup Institute (Gallup 2013) found significant engagement problems in developed economies around the world: only an average of 13% of employees considered themselves as engaged in their jobs. In your view and engaging with contemporary academic literature to substantiate your argument, what impact do the communication practices of leaders have on engagement among their staff?
2. A range of authors (e.g. Gerard & Ellinor 2001; Isaacs 1999; Schein 1993; Senge 1995) suggest that dialogue can positively transform organisational cultures. Do you agree with this assessment? Why? Why not? Engage with relevant academic literature in developing your argument.
3. Poor inter-departmental communication constitutes a significant problem for the effectiveness of an organisation (Schuetz & Bloch 2006; Tourish & Hargie 2004). From a management perspective, what can be done to improve knowledge sharing and learning across intra-organisational boundaries? Engage with relevant academic literature in building your argument.
