Contents

• Introduction 2
• Traditional Operations Management 2
• JIT, Jidoka and Lean Production 4
• TQM 5
• Operations Management in Airline Industry 6
• Operations Management in Automobile Industry 9
• Conclusion 11
• References 12

Description

Organizations need to integrate and manage all their processes and operations so that the costs are minimized and productivity or output is maximized. The profit of an organization is directly proportional to the earnings and inversely proportional to the costs. If the costs of carrying out the operations are more then profitability is reduced. If the earnings are reduced profits are also reduced. Effective use of resources would mean reduced costs and hence increased profitability. In order to reduce costs organizations try to reduce wastage and make best of the available resources. Operations management is about planning and managing different organizational processes so that quality products and services are delivered with the efficient and effective use of organizational resources such as raw materials, human resource, operational costs etc. Different approaches and different methods are invented over the past decades so that the organizations’ profitability and efficiency are improved. Some of the operation management methods that have changed the way a manufacturing process is carried out are Just in Time or JIT approach and TQM or Total Quality Management. The paper discusses JIT and TQM as applied to airline and automobile industries. The paper discusses the advantages and disadvantages of these operation management methods as applied to automobile and airline industries.