Introduction 2
Mission Statement 3
Operations Management 3
Operations Functions of Sainsbury’s 3
Sainsbury's Supermarkets and Convenience Stores 4
Sainsbury's Online 4
Sainsbury's Bank 5
Analysis of Operations Functions of Sainsbury’s 5
Micro-operations and the Internal Customer Concept 5
Supply Chain Management 6
The Four V’s 7
Sainsbury’s Response to the above Factors 8
Five Performa.....