Introduction 2
Organizational Change 2
Change Management 3
Change Models 4
Identifying and Defining change 5
The need for change 5
Change Plan 6
Change Implementation 7
Challenges to implementation 7
Implementation models 8
Criteria to choose implementation model 9
Change Measurement 9
Change Progress 10
Measuring Change 10
Offsetting Adverse effects of Change 11
Change Analysis 11
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