Contents

• This report is based on the following assignment description –
• The scenario for this assessment is that you are the Operations Manager of a Manufacturing Plant. There are too many suppliers to your plant and this is causing major problems in terms of delivery levels; quality of products and raw materials; production scheduling and customer satisfaction. Your objective is to sustain the current production and operational effectiveness and look at ways to improve your manufacturing operational efficiencies, effectiveness and productivity of your plant within the next twelve (12) months.
• From an Operations Management perspective, answer the following question in report format:
• How would you as the Operations Manager, go about optimising your production and operations?
• You need to streamline your suppliers, improving the quality of procured products, production capacity and satisfying your customers?
• All relevant operations management concepts learnt in this course must be used to answer this question.
• Also, consider how future developments in operations management may influence your plant operations.
• Use academic literature to justify your arguments.

Description

Operation management aids the management in the effective utilization of the resources that are available in an optimized way in order to deliver the goods and services. In fact operation management takes care about the total flow of the operation from the procuring the quality raw material needed to manufacture the product to delivering the goods as per the customers requirement (Hedrick, Bickman & Rog 2003). Any operation manager has a broad responsibilities to take care about each and every process in the manufacturing plant. He should take care to buy quality goods from the suppliers, ensure the free flow of materials from one process to another, should be able to do the capacity planning. He should be able to examine the capacity of the plant and the customers requirement. He should also take care about the quality of the products through quality assurance and quality control through which he could exceed the customers expectation.