Contents

• 1 Executive Summary
• 2 Background of the Study 3
• 3 Methodology 4
• 4 Findings 5
• 5 Recommendations and Conclusion
• 6 Reference 8
• 7 Appendix 9

Description

The importance of the proper Operations Management in solving current problems faced by my uncle’s restaurant business is highlighted. The main problem is the inflexibility in the management of the restaurant operation system. The presence of my uncle during daily operations of the restaurant makes a huge impact on the level of staff performance as well as the profitability of the restaurant daily business. This study introduces the background of the restaurant as well as highlights the main problems issues for discussions, followed by an introduction to the methodology involved. Finally, a solution for each problem is presened. It is strongly believed that this study can enhance the restaurant’s operations management and overcome its inflexibility situation thus improved the staff performance and returns of the business.