This report is based on the following requirement -
PART 1: A research report with a word limit of 2000 words on British Airway’s (BA) change program that resulted in long-running industrial disputes between its management and crew members in 2009 to 2011. (40%) For part 1, please use Kaleidoscope to support your answers. (about 20 references)
More specifically, you need to provide accounts.....