This report answers the following question after analysing the case study – ‘Xerox: Design for the Environment’
1. How did Xerox reach this objective? Is it an appropriate goal? Where on our matrix of strategies (from the Framework essay) does Xerox belong?
2. What must Xerox do to its product delivery system if the goal is to be achieved? What changes will Xerox have to make in goals and incent.....
