Executive Summary
Chapter 1: Introduction 5
Chapter 2: Research Design & Methodology 6
Research objectives and questions 6
Methodology 6
Chapter 3: Literature Review 7
Organizational Change 7
Resistance to Change 8
Managing Change 10
Chapter4: Diagnostic Model and Intervention for Change in Transmarco 13
Chapter 5: Research Findings 16
Chapter 6: Conclusion 18
References 20
Questionna.....