• 1.0 Executive summary
• 1.1 Opportunity
• 1.2 Issue
• 1.3 Competition
• 1.4 Solution
• 1.5 Introduction to BPM Consulting Ltd
• Chapter 2 - Analysis
• 2.1 The business process management (BPM) and strategy
• 2.2 The problem analysis
• 2.3 Proposed Solution
• 2.4 Solution Consideration
• 2.5 Recommendations to BO
• Chapter 3 - References
