Contents

• 1. Introduction…………………………………………………………….4
• 2. Diagrams and flow charts to explain RL………………………………5
• 3. Size of RL…………………………………………………………….11
• 4. Application of the reverse logistics system…………………………..15
• 5. Real life application- Phillips…………………………………………13
• 6. Forward versus Reverse Logistics……………………………………14
• 7. Strategic use of RL……………………………………………………21
• 8. Advantage of Reverse Logistics………………………………………26
• 9. Problems/Challenges/Barriers…………………………...……………27
• 10. Re-designing the system………………………………………………33
• 11. Future trends and conclusion…………………………….……………40
• 12. References………………………………………………..……………41

Description

Reverse logistics is being introduced to an organization’s strategic management and capability. This paper discusses the barriers that hamper the smooth functioning of this essential business function with solutions offered as to how the entire process should be redesigned.