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Literature review on COMMUNITY EXPECTATIONS AND PERCEPTIONS OF MUNICIPAL SERVICE DELIVERY - A CASE STUDY IN THE ENNOCK MGIJIMA LOCAL MUNICIPALITY


Words : 1500


TOPIC: COMMUNITY EXPECTATIONS AND PERCEPTIONS OF MUNICIPAL SERVICE DELIVERY: A CASE STUDY IN THE ENNOCK MGIJIMA LOCAL MUNICIPALITY

This assignment focuses on preliminary literature review on your topic selected. In this piece of research proposal you are expected to review 5 – 10 sources relating to your selected topic. You will be allocated marks for literature review and referencing. Note use sources less than 10 years old.
 Introduction
The introduction explains the focus and establishes the importance of the subject. It discusses what kind of work has been done on the topic and identifies any controversies within the field or any recent research which has raised questions about earlier assumptions. It may provide background or history. It concludes with a purpose or thesis statement.
 Body
Divide by headings/subheadings, the body must summarizes and evaluates the current state of knowledge in the field. Must also note major themes or topics, the most important trends, and any findings about which researchers agree or disagree. Clearly distinguish between own opinions and other’s opinions and give the necessary credit to everyone (intext referencing).
 A summary/conclusion in which you include your own view after the completion of the research. The conclusion summarizes all the evidence presented and shows its significance highlights gaps and indicates how previous research leads to your own research project and chosen methodology
 Reference list

Country - South Africa





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