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A few of the Essay and Assignment tackled on Technology
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| | Analyse of the processes, Information System issues and opportunities in Wizcraft, India | | | Wizcraft is a leading name in brand activation and entertainment management industry today in India and the name popped-up from a unique union of their originators. WIZARD/WIZARDRY is a synonym of exceptional skill or accomplishment in a particular field or a person who is outstandingly gifted. At Wizcraft they define Wiz as “expertise with a touch of magic”. Meaning of Craft we all are aware of, but just to specify it is all about creating something with care and an eye for detail. To redefine the magic of these two words in their actual work they formed Wizcraft. A disk-jockey by profession, who used to be the life of major night clubs in metros, wanted to create some magic with his Wiz. And therefore each member of Wizcraft Team use a suffix to their names i.e. ‘Wiz’ a title that inspires them to have special talent (Shah, 2008).
It was formed in 1988 and today serves a huge list of 400 clients both domestic and international event management market successfully. With the greatest brand’s name in their list of clientele like Microsoft, IBM, Compaq, Samsung, Coca Cola, Pepsi, Sony Entertainment Television, Star TV, Nine Networks, Zee TV, MTV, Benson & Hedges, 555, Bacardi, Gillette and the entire gamut of film and entertainment industry, Wizcraft shares each and every happy moments of life – life of their customers and their team’s (Shah, 2008)
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| | Analysis of Process, Information Technology issues and Opportunities of ABC Consultants in India | | | ABC Consultants is India’s leading professional executive selection & recruitment firm, in terms of services offered, professional team, mandates handled, database size, sectoral specializations and geographical coverage.
Founded by Dr. B P Agrawal in 1969, ABC Consultants in the past four decades has been consultant to nearly 5000 organizations, including 80% of the top 500 Indian & multinational corporate. Since the start of liberalization of the Indian economy in the early 1990s, ABC Consultants has assisted more than 230 new multinationals in hiring senior & middle management professionals. In 2008-09, ABC handled over 5000 recruitment mandates. ABC’s network includes 9 offices in 7 major Indian cities and 2 offices in abroad, one each in London and Dubai. This gives us an unparalleled reach and ability to conduct pan India search for our clients.
Today ABC Consultants employ over 325 consultants who bring with them over 1600 person years of experience with large Indian & international companies. Joining ABC, not only do the consultants bring with them their invaluable industry knowledge, but also their industry contacts, awareness of industry trends, and sensitivity to current marketplace issues.
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| | Assignment on Computer virus as a paradigm of infectious diseases | | | Computer viruses are a human invention. Nevertheless does their evolution follow routes similar to biological diseases.
• relatively harmless ancestors gradually or step-wise evolve into virulent 'pathogens'
• simultaneously enforced defense mechanisms of the host evolve
• successful strategies are reused and combined
• this in turn solicits new virus 'variants' and 'strains'
Eventually equilibrium will result in which the cost of infection is limited to an acceptable level by the host. Comparing cyberspace "microbes" with their biological counterparts is beneficial to the combat of both.
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| | Assignment on Impact of technology on Coles Myer Ltd | | | The question posed by Coles Myer for which this report aims to solve is “How will the Retail Industry in 2010 be shaped by the emerging technology in our store environment?" Our approach to this problem was to undertake an analysis of the internal (Coles Myer) and external environment (customers, competitors) as well as emerging retail industry and technology trends in order to provide insight into what the store of 2010 will resemble. From our analysis of the impact of these trends and related technologies on the store environment, we were able to formulate a number of recommendations that would be suitable for Coles Myer to implement as we move towards 2010. Our selection of these recommendations was based on which proposed solutions provided the most improved profit and benefits to Coles Myer customers, shareholders and employees. | | |
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| | Avid Technologies case study | | | This paper analyses the market position of Avid Technologies and make recommendations for future. | | |
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| | Business modelling assignment | | | A model is developed for assessing the data processing and data flow efficiencies of information and decision-support systems that have several users. The quality of the data is examined by the model at several processing stages, including the data at time of collection, input, processing, and output. The model is especially adept at identifying points in the system where errors could occur, and at assigning magnitudes to the potential error locations identified. “The model developed employs recursive algorithms to trace processing flows backward in order to determine higher quality processing alternatives with lower error ratios” (Harold, 1985). A computer based model will allow to experiment in a safe environment. Models are expressed in a variety of ways. These include, verbal, algebraic, graphical and statistical. It does not matter which way they are expressed as long as the model is:
• Internally consistent - possesses a logical argument which is correct and contains no mathematical errors
• Elegant - possesses a simple structure
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| | Case study analysis on IT Alignment in the World bank | | | This paper addresses the aspect of alignment between Information Technology (IT) and the World Bank. The business strategies with regard to this alignment are analyzed carefully and at large. Besides, the new aims and objectives focused by the Word Bank are also described in the paper. By and large, the paper focuses on the IT-World Bank alignment and the strategies for its success. It evaluates the effectiveness of the various IT applications adopted by the World Bank. In this context, the functionalities and responsibilities of the Global Information and Communication Technologies - the significant section of the World Bank responsible for its various projects - are also analyzed with examples with regard to the effectiveness of this IT-business alignment of the World Bank | | |
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| | Compare and contrast of the traditional and object-oriented approaches to systems development | | | It has been observed that many discussions were held on the use of object-oriented analysis and design over the traditional structured system analysis and design. While the use of object oriented analysis and design methodology is justified in many cases, in some cases it may be inappropriate and we should consider the use of the traditional structured analysis methodology in the system development. This essay attempts to clarify the use of these two methodologies, to compare and contrast of each and to make recommendations. | | |
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| | Comprehensive report on practical applicability of Internet marketing using the case study of bestphonedeals.com | | | Internet Marketing or Online marketing is a fascinating term which has evolved tremendously over the past decade. It is just like a traditional marketing but the difference is that it is entirely on net. So, it would not be wrong to say that it applies fundamentals of conventional marketing with internet mixing techniques. Where it goes on same rules as traditional means such as to be visible, to be known among masses to sell more and more, on the other hand it uses internet technique to achieve these targets. These are called internet marketing techniques. Other aliases of Internet marketing are online marketing, web marketing, e-marketing.
When a company sells online, it ensures that its online shop (website) is known to people and higher numbers of visitors are coming to it. In this pursuit for most of the business owners internet marketing is all about generating more and more web traffic and good search engine (like Google, yahoo, AltaVista etc) ranking. Some top and accredit internet marketing tools can be described as Search Engine Optimization (SEO), Search Engine Marketing (SEM), Affiliate Marketing, Banner Ads, Link Exchange, Keywords and meta tags orientation, Blogs, Pay-per-click etc.
BestPhoneDeals.com is a service provider company which sells home phone, cheap phone deals, mobile phone deals, broadband and internet from Telecommunication Company like TPG and Soul. This report is an exploratory study about associated facets of internet marketing in context to practical applicability through case study of www.bestphonedeals.com
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| | Comprehensive Review report of IT/IS practices of IKEA | | | The report has been prepared for IKEA to review its current uses of IS/IT in their operations, critique their IS/IT management practices and recommend new changes and possible initiatives that would improve its business performance. The report starts by presenting a clear picture of the lacunae in the company’s operations and IS/IT management practices. These have been viewed as a human activity system rather than as a mechanical operation. It has been found that IKEA sticks to traditional methods in order to reaffirm its unique identity; but this stance needs to be changed at the following levels- Customer Service, Marketing Strategies, and Internal Organisation. For this purpose, IKEA has been viewed from an external customer’s aspect as well as an employee’s internal aspect. Its CATWOEs have been discussed to arrive at a concrete picture of the areas that need amendments. IKEA has been thoroughly analysed through a study of its organisational culture and attitude towards IS/IT practices. A SWOT analysis of the company has also been undertaken. According to the conclusions from these analysis, an IS vision has been developed for IKEA. It has been supported by IT architecture. Need of more and better machinery and software has been emphasised. Training of the personnel and modifying the work environment has been appropriately discussed. IS Strategic Plan has been included in the report to make this vision and architecture a reality. Lastly, recommendations have been summarised in the Wiseman’s framework. We wish IKEA all the best in all its future endeavours. | | |
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| | Critical examination of the impacts of Virtual Communication Environments on our communication practices in relation to social networking sites | | | This essay will critically examine the impacts and impediments of virtual communication in our lives. It will through light on various spheres of present virtual communication scenario. There is an in depth analysis of various means that mediates virtual communication. This essay will also develop further ideas of scope of communication and demonstrate it through examples. | | |
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| | Designing a business model and web strategy assignment on InfoInc | | | The report aims to design a strategy for InfoInc, an entrepreneurial initiative aimed at providing information in specialized fields. The first field it is targeting is that of accounts and taxation. For the same it is targeting general public and professionals in the field. To device a business strategy for the same, research has been done on the strategy followed by various other dotcoms, expert opinion on it.
Not only have success stories been researched, effort has been made to identify reasons of failure to steer clear of them. For this interviews of marketing and internet Gurus like Kotler and Tapscott have been referred to. The report dwells on the various aspects of a business and takes examples from other successful sites to derive its winning strategy.
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| | Discussion about the international interdependence and how technology is causing the emancipation, especially with respect to the export diversification in developing and developed nation particularly | | | Technology plays a very important role in the international trade. Faxes, overnight deliveries and databases have increased the realm of the global economy not only to the smaller companies but also to the larger multinational firms (Aghion, 1998).
The profit margin needs to be increased and hence, the competitors are forming alliances to cut the costs and have the necessary profits. Technology has become a very essential ingredient from consumer goods to industrial products, from agriculture to economy (Arrow, 1962). Thus, both developing and developed nations are getting affected by the manner in which the technology oriented trade has increased and emancipated. Trade has thus, taken a larger role and more commercialised standard than ever before for the better international and economic relations of the countries.
There is another aspect of duplication which comes into the picture that Ford, General Motor and Chrysler have involved into, which includes the formation of the alliances and also the process of safeguarding the information related to technology. Another important aspect which is taken into consideration is the manner in which the entire world economy should be integrated so that there is equitable distribution of profits and trade values. In short, with the inclusion of technology, international trade has reached to new heights and it has grown in such a manner that the entire aspect of even globalisation is getting linked to it.
Several economic and political policies mark the interdependence of trade relations in between the various developing and developed countries (Kennedy, 2002). There have also been several comprehensible explanations about the manner in which such aspects affect the international competitiveness of the various nations. Moreover, the effects of these factors are differing variably on the developing and developed nations, as both these nations, respond to the factors in accordance to their financial and socio-economic condition. (Cameron, 1998)
Lewer, (2006) reflects international trade is quite responsible fro creating competition and creative destruction and this is primarily because of continuous process of scrapping off the old technology and incorporating the new one. The progress of the technological incorporations eventually depends on the fact that what the innovative rewards are and how does the market cater to such needs and demands.
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| | Discussion on How Technology would affect Hospitality Industry | | | Hospitality industry is one which is directly linked with customer interaction. Hospitality industry contributes largely not only to the society but also impacts the country’s culture and macro economic as well as international relationships. The fraction and speed of interaction with the market and consumers are very concentrated as well as extensive, extremely prompt. Hospitality industry includes, hotels, restaurants, and many other customer service models, e.g. services at airline, trains and many more. In these businesses it is a direct customer interaction and that too a large volume. The scope of error becomes very less as a prompt response with very limited time to react. Therefore, the reaction time, response time, usage of resources etc., are required to be absolutely prompt and without any error with full information and awareness. The essence of success for any hospitality business remains in information management, record management and the promptness in service delivery are backed by these strong backend only. Therefore it is imperative for hospitality sector to implement best of the class technology so that due to a strong data management, service delivery could be made better. | | |
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| | Dissertation or Thesis on the topic - An analysis on risk & rewards of outsourcing New Zealand Computer Aided Design (CAD) in India | | | Offshore outsourcing, a magic word used by companies around the world to compete in the global market. Reasons for stepping into offshore outsourcing can be many, but they can revolve around two broad spectrums, one is cost effective business operations and the second one is the unavailability of required skills.
New Zealand has number of engineering firms that are into CAD for their business functions. Currently India acts as the global hub for information technology (IT) and information technology enabled services (ITES), and India offers services to many engineering firms around the world.
While New Zealand engineering firms are striving for highly skilled and professional CAD engineers, India offers CAD services that result in cost effectiveness, and quality. This study has brought forward the advantages of outsourcing New Zealand engineering firms’ CAD to India, and has also made recommendations which can facilitate the process of offshore outsourcing.
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| | Dissertation Proposal on IBM Diverse Workforce: Success strategies | | | The onset of globalization has witnessed a wide shift in demographic profile of workforce within the organizations. And, perhaps, in this purview organizations are also coming on terms with cultural diversity at their workplace. Thus, nowadays, organizations are quite vigilant to rope in culturally diverse management for their workforce as cornerstone of their policies to attract and retain the best talent from all around the globe.
In this framework of rigid competition between multinational companies to acquire best talent, it is highly significant that how company deals with their employees/workforce coming from different backgrounds and cultures. Henceforth a key that question arises is, “How do companies manage cultural diversity in the workplace?’ At more fundamental one can question, “How do managers manage cultural diversity in workplace?” Early, 2006 pg 103)
IBM is one such multinational organization that has to effectively deal with cultural diversity to maintain its global existence. IBM demarcates itself very strongly in enduring successful cultural diverse environment in its policy statement. Ted Child (vice president of workforce diversity at IBM) proudly identifies cultural diversity management at IBM with issues concerning to cultural awareness and acceptance, ethnic minorities and multilingualism as key components in IBM’s global workforce diversity challenges.
This research will incorporate an exploratory study on IBM way to manage culture diversity at workplace. For this first a critical literature review will be conducted to understand the concept. Global Policies of IBM will be taken to know about IBM vision. Once having a detailed perspective IBM Pune will be encircled as case study to narrow down the research towards the research aims and objectives
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| | Essay on Globalization and Outsourcing | | | In the perennial debate over globalization and employment, pundits, politicos and workers agree that millions of US jobs are at stake. But there are two sticking points: Does globalization create or destroy all that employment? And what kinds of jobs will be left for Americans as US firms export labor functions, including many highly skilled jobs once thought impossible to export? The trend toward globalization is accelerating. US foreign investment in other countries jumped from $468 billion to $827 billion just between 1997 and 1999, according to the Center for Strategic & International Studies. If American workers want to understand how their occupations could evolve over the coming decades, they need insight into the complex dynamics of labor globalization | | |
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| | Evaluation of the Approach presented in Measuring the Business Value of Information Technology, Practical Strategies for IT and Business Managers by David Sward. | | | Gone are the days when operations in an industry relied mostly on human efforts and skills. This is the age of information technology, which finds its place even in unlikely areas such as automobiles, manufacturing and process chains etc. More and more companies are automating their processes and operations by incorporating IT in their operations. The debate is whether these investments in IT prove to be profitable or cost effective in the least. When the proposal to invest in IT comes up, the managers and senior executives have a difficult task in convincing their CEOs, COOs or Directors about the business profitability from the proposed IT investment (David Sward, 2006). There have been many approaches to evaluate the value of IT investment to the profitability of the company. Many use quantitative approaches using ROI (Return on Investment), NPV (Net Present Value), IRR (Internal Rate of Return) etc. (Craig Symons, 2006). These measures mostly rely on projected figures based on certain assumption and elasticities. The measurement approach obviously uses a few variables, which may not represent the complete process elasticities. When the investment in IT is made in an organization, there can be more long term qualitative benefits than immediate benefits that can be measured in quantity. Most importantly, the IT investment in an organization calls for its perception as value center than costs and cost effectiveness, which has many intangible benefits than tangible ones (Craig Symons, 2006). This paper tries to evaluate the approach presented in Measuring the Business Value of Information Technology, Practical Strategies for IT and Business Managers by David Sward. This book is a publication of Intel press and is the official view of Intel Inc. on the value of IT investment. It is quite understandable that the book is written as part of the marketing of the products and services of Intel Inc. to the prospective enterprises so that they understand the benefits of investing in IT in their operations. | | |
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| | Information systems implementation – An organizational perspective | | | Unprecedented developments in the field of information systems have brought about unprecedented changes the way organizations function since the late 20th century. Traditional management practices have given way to management practices that center around information systems or IS. IS has found a place even in the unlikely place such as hospitality and entertainment industry. There is a huge amount of dependency created on IS in almost all the industrial practices. Initially, IS was found to be useful in banking and insurance industries. But now literally almost all the medium and large scale companies use IS at least to some extent. Organizational changes are complex processes and entails alteration of values beliefs and rituals (Schein, 1987). Information system includes computers, hardware, software, people, and databases both in manual and automated processes. A good implementation and practice of information systems goes a long way in enhancing organizational efficiency and productivity. Needless to say that implementation of IS in an organization can cut down manpower costs and saves considerable amount of time. For example, in an organization with several departments like inventory, purchase, production etc. the implementation and practice of IS will cut down inefficiency due to manual data linkages between these departments. On the other hand the practice of IS improves efficiency by effectively connecting all the related information to a central database. The implementation and use of information system is not just one off event. The management of an organization should constantly be looking at ways to achieve increased productivity. So research of the effectiveness of the existing IS and steps to upgrade the current infrastructure and practices become utmost important if an organization has to derive value out of its IS investment. The paper discusses structure, strategy and systems perspective in view of IS implementation of organizations. The paper then discusses critical systems theory and how it relates to structure, system and strategy perspectives. It analyses as to how organizations apply these perspectives to better implement and manage information systems. | | |
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| | Internet Business Strategy for Aerospace Alloys | | | Aerospace Metal Alloys are a distributor of exotic steel, aluminium and titanium alloys to the aerospace industry and other speciality industries. Aerospace is based in United States of America. Aerospace metals has a unique offering to its customers by offering them all kinds of metal solutions like service centre, forge facility, melt operation, customer bar producer, value added service producer and an information service producer all under one roof. (All metals and forge, 2008)
Aerospace provides various types of alloys in all mill forms as well as customer hand rolled bars which are not commercially available.
The forging operation of Aerospace provides forged materials in various sizes like discs, hubs, blocks, shafts etc. The value added services include hot and cold forming, heat treating, cutting, machining and extrusions, rolling and welding operations. (All metals and forge, 2008)
The unique custom operations include hand rolled bars in many shapes and sizes. Customized melting process can produce metals with custom chemistry, controlled chemistry, an out of date or an obsolete alloy, or a vacuum melt of a common grade and provide ingots or mill forms. (All metals and forge, 2008)
Aerospace has been consistently meeting customer expectations through its extensive logistic network which has been expediting materials to customers whenever they want to meet critical deadlines, or respond to an emergency material needs, shutdowns, rush orders, critical item list and other critical services. Logistics of Aerospace also provides JIT inventory fulfilment for its clients. (All metals and forge, 2008)
Aerospace is having strict quality control measures since all the materials become parts in aircrafts and other high performance products. Aerospace primarily sells raw materials formed in the shape of bars, sheets, rings and forgings. (All metals and forge, 2008)
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| | Internet Business Strategy for All metals and Forge | | | They are distributors of exotic steel, aluminium, titanium, super and special alloys as well as carbon to aerospace industry, also to many other speciality industries. An US based company with specialised offerings of various kinds of metal solutions like service centre facility, forging, melting operation, customised bar producer, value added service producers as well as information base and use it as a new service that could be provided under one roof. It also provides alloys in different forms for different types of demands in the market both from industries as well customer’s point of view and its unique selling proposition is that this customised delivery is not usually available in the market. The third major offering is forging and they provide steel for forging in various size and shapes. Forging is a complex set of activity and hence this firm also provides value added service (VAS) such as rolling and welding operations, heat treating, cutting, machining and extrusions etc. These activities forms a larger part of work for the industry it serves i.e. Aerospace industry. (All metals and forge, 2009) Apart from the standard product and services, a customized operation is also offered which include hand-rolled bars, which are made available in many shapes and sizes. Through a customized melting process All Metals & Forge produce metals in export variety (All metals and forge, 2009). It has an extensive logistic network which has been rushing up materials to customers whenever there is a demand to meet critical deadlines, or may be responding to an emergency needs, shutdowns emergency, rush orders and many other critical services to name a few. A just-in-time (JIT) method is followed for order fulfilment process (All metals and forge, 2009)
Security of materials used, hence high quality of materials required, could easy be understood by any supplier as aerospace would have strict quality control measures, All metals, and all parts form a part of the aircraft and other high performance products. Aerospace primarily sells raw materials formed in the shape of bars, sheets, rings and forgings. (All metals and forge, 2009).
The model of business followed is business-to-business (B2B). Large corporates or aircraft fabricators produce the final aircraft from these materials. These customers could even be a middleman, between the All Metals and Forge company and the aircraft manufacturers like Boeing or Airbus. A sales staff is maintained to sell metals to companies. The inventory storage system is spread across United States and the sourcing is done from various steel and metal manufacturers across North America. They have a system or mechanism to place special orders received from its customers to other companies on their behalf and this happens All Metals doe not have stock of that particular product. The company has a unique combination of a steel service center, forge facility, customised vacuum melt operation, customised bar producing mechanism, value-added services as well as knowledge management for its customers. It is a quality certified company having ISO-9001:2000/AS9100/EN9100 registration (All metals and forge, 2009)
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| | Memo on How to install New Data management and MIS software | | | HireCraft is Software or a CRM tool, which facilitates, Data Storage, Data Management, Client Relationship Management, Internal Control, and Management Information Systems. This software is useful for any organization across industry but would be more beneficial and effective for Service Sector. This facility would be helpful for Human Resource and Recruitment processes and the management has decided to install HireCraft at every desktop of Alexander Mann Solutions, UK. | | |
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| | Paper analysing ERP implementation needs amounting to successful implementation and the positive benefits that could be derived out of the investment based on a case study of Barden Corporation, UK | | | – In the last decades on 20th century and in the 21 century, the product life cycle is slowly decreasing (Lo, Tsa & Li, 2005). The factors that contribute to the decreased product life cycle are newer inventions and improvements happening at the drop of the hat. This trend is making even a year old product obsolete. Such scenario puts a lot of burden on the manufacturing industry that needs to keep on inventing, adapting to new technology and to recycle the obsolete products (Lo, Tsa & Li, 2005). ERP or Enterprise Resource Planning has come as a boon for industries to manage changing IT needs of the organization as well as to plan human resource requirements, to do costing, organizational restructuring etc. ERP implementations can be seen as a holistic solution to keep organizations abreast in the competitive and ever changing market needs (Zoonky & Jinyou, 2000). These paper analyses ERP implementation needs, factors amounting to successful implementation and the positive benefits that could be derived out of the investment based on a case study of implementation of ERP solutions in Barden Corporation, Plymouth, UK (Case Study Source: Phil Robinson, 1999). SAP R/3 an ERP solution was implemented at Barden UK by BPIC or Business Performance Improvement Consultancy based in Hove, England. The paper uses theoretical framework of ERP implementation as a reference to analyzing the case study. | | |
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| | Paper analysing Knowledge Management (KM) in Infosys Technologies based on the journal article ‘Towards a knowledge sharing organization: Some of the challenges faced by Infosys’ by Kochikar & Suresh (2009) | | | In the past few decades corporate management is increasingly realizing knowledge as an important corporate asset. There have been serious efforts to document, store and reuse knowledge and insights of the manpower derived out of experience and exposure to processes and technologies. According to Eisenhardt & Santos (2002), the corporate entities have transited from the resource based tradition to knowledge based tradition (Resu, Ranft,, Lamont & Adams, 2009), Knowledge has grown from insignificant asset of the company to become the key to provide competitive advantage to the companies (Resu, Ranft,, Lamont & Adams, 2009). Now knowledge management has grown to the extent that different inquiring systems have been developed to create knowledge (Parrish & Courtney, 2009). There were times when individual employees had greater significance within the organization because of their knowledge in handling a particular process or system. These days it is the knowledge of the company in handling a particular system or process that amounts to the fact that whether or not the company gets the order to execute a particular process. Even at the individual level within the organization, it is not the amount of knowledge an employee has that is valued but it is the willingness of the employee to share the knowledge with co employees that matters to the organization most. The organizational management no more encourages the presence of knowledge pockets within the organization but a distributed system wherein every employee is be able to access the knowledge and expertise of expert employees. In order to do this, organizations have invested in many systems such as employee forums wherein employees openly express their difficulties in carrying out a particular task and seek expert guidance from those within the organization. The wide use of internet and intranet within the organizations has contributed to this cause where employees discuss on e-forums. Another method that organizations adopt is the development of knowledgebase or Kbase using inputs from employees within the organization. The importance of knowledge especially in the IT sector is so much so that the managements invest as much money in documentation of coding and flow charts as in software developmental efforts itself. The paper does an analysis of KM in Infosys Technologies based on the journal article ‘Towards a knowledge sharing organization: Some of the challenges faced by Infosys’ by Kochikar & Suresh (2009). The paper discusses the journey of Infosys from a resource centric organization to knowledge centric organization and the methods the company adopted over the years to hone knowledge and skills among the employees and of the company as a whole. The paper also discusses the rationale behind adopting certain methods to become the knowledge powerhouse. Finally the paper makes a few recommendations to Infosys to fine tune their knowledge management processes. | | |
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| | Paper on Technology and security in global supply chain – How technology can help to improve | | | Supply chain management is one of the most important components of business or industries. Supply chain management can be called as the management of network of interconnected businesses that facilitate the provision of goods and services to from the source point to the consumption point (Harland, 1996). Some times supply chain management and logistics management are used synonymously but logistics is essentially different and logistics just refers to movement of goods and services. Logistics can be called as a component of supply chain management (Lambert, 2004). The main purpose of supply chain management is to move products or services from source point to the end point keeping the aspects of safety and timely delivery as the core focuses. Some of the products require intermediate storages in warehouses before the products are delivered to the consumption point. The source point could be an ancillary supplying parts of a product and end point is almost all the times a consumer. Supply chain management requires effective management of materials, transport medium, inventory management, efficient movement of cash flow. Cash flows moves the opposite direction of supply chain management. Supply chain management has been there since we know of existence of any industry. However, the process got a name in the form of ‘Supply Chain Management’ only in 80s. This management area was given more prominence in the 90s when IT infrastructure was used to increase the efficiency of operations (Harland, 1996). Traditionally supply chain management was active between any two nodes or members of the network at any given point of time. Not all members were aware of movement and flow of material. When IT infrastructure was installed in the network the movement and flow of goods and services became more visible to all the members of the network, bringing in more efficiency to the system. ERP was another software application that was widely used in high end supply chain management networks. ERP greatly integrated different operations within the network to make a wholesome operation. There are many technological advancement that have found use in the current supply chain management systems (Cooper et al., 1997). There are many security devices too that find use in the flow of goods and services. This paper first discusses supply chain management and its growth into becoming an important component of industries. The paper then dwells into the modern day needs of time management and security in the operations of supply chain management. The paper then dwells into some of the technological innovations that have found place in supply chain management utilities. The paper finally makes recommendations on how to involve more technology into the operations of supply chain management in the present scenario as well as in the future.
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| | PC Build Inc Case study | | | This paper analyses the PC Build Inc case study and answers the following questions –
1) Briefly summarise the opportunity presented in the case. What factors give rise to this opportunity?
2) Do you think Bob & Mike are the right team to implement this opportunity? Why or why not?
3) Evaluate the opportunity using relevant screening techniques.
4) Based on the evaluation should Bob & Mike start the business? Why?
5) Would you invest in this business? Why?
6) Is there a better opportunity? If YES - what is it? If NO – what should Bob & Mike do next?
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| | Project management plan by Infosys | | | Infosys Technologies Limited, an Indian software development company has bagged order to develop user interface software for an American capital investment company ACIC Inc. ACIC is in need of a software application for its web site to enable internet users to create a brokerage account, view history of the account, to manage transactions etc.. It also requires a second part of the application, which enables authorized representative to open brokerage accounts on behalf of the customers after receiving filled in paper application forms. The application is an enhancement of the existing application, which was also developed by Infosys. The Project Management Plan developed by Infosys is aimed to serve two purposes viz., to show the client objectives, deliverables and process details and to use as a guideline for the team management and members to execute the project. Financial budgeting is excluded for third party reviews due to confidentiality issues. The objective of this academic report is to analyze the strengths and weaknesses of the Project Management Plan developed by Infosys. The report uses a theoretical framework comprising of standard PMP modules such as Introduction, Missions and Objectives, Work Scope, Planning Basis, Work Breakdown Structure, Organization Development Plan, Resource Plan, Procurement and Logistics Plan, Logic and Schedules, Financial Management and Budgeting, Risk Analysis and Contingency Plan, Quality and Productivity Plan, Environmental and Safety Plan, Security Plan, Project Control and Administration Plan and Documentation and Configuration Management Plan. The framework also consists of the use of graphical tools such as MS Office Project, WBS charts, Gantt charts, flow charts etc.
The paper finds the PMP concise and to the point. The PMP is rich in information but poor in presentation. The PMP includes all the technicalities of the software development environment. The PMP is scientifically designed and developed. The PMP uses statistical weightings to analyze the impact of defects on the overall progress and success of the project. But it lacks good presentation. The PMP lacks the use of the project development tools such as MS Office Project, WBS charts, flowcharts, Gantt charts etc. It is a complete project plan with all the details required for the concerned people to know the project objectives, deliverables and project stages. However, since it lacks graphical tools the understanding of the project processes takes longer time. The PMP is technically and logically sound but poor in presentation. The paper recommends Infosys to make good use of MS Office Project, WBS, flowcharts using SmartDraw and Gantt charts in its future Project Management Plans.
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| | Report analysing Infosys project to study legal aspects of project management such as stakeholder analysis, duty of care, legal issues in tendering etc | | | Project managers need to work within legal frameworks while discharging their duties or while executing projects. Some of the legal aspects of the projects are vendor contracts, customer agreements, employee contracts, property ownership issues, international trade agreements for overseas contracts, adherence governmental and environmental policies etc.. It is important that project managers know their legal responsibilities; else a small negligence could result in serious collateral damage. Business contracts bind concerned parties legally with one another. When the contracts are done by taking all the legal aspects into account, they protect the interests of the parties engaged by the contract. This report analyzes Infosys project to study legal aspects of project management such as stakeholder analysis, duty of care, legal issues in tendering etc. The sample project of web application development initiated by ACIC executed by Infosys does not require adherence to too much of safety and environmental concerns. However, software application development activities need to conform to violation norms such as intellectual property violation norms, copyright violation norms and the use of authorized software. Non-adherence to the time of delivery or developing an erroneous web application causing financial losses to ACIC could also land Infosys in legal trouble. The report recommends Infosys to explicitly mention in its project management plan, its adherence to copyright violation norms, intellectual property violation norms etc... The report also recommends Infosys to compensate their employees proportionately with the earnings from the project as a fair business practice. | | |
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| | Report analysing the legal aspects of Business agreement between Infosys and ACIC | | | A business agreement in essence is a set of promises made by all the parties involved in the agreement. Business agreements spell out the terms of business operation for which all the concerned parties are coming together. Business agreements between companies need to be protected under the law of the nation. Agreements made under legal frameworks of legislation would protect interests of one party against the acts of another party or parties that are breaching the contract. Any disputes arising among the companies that are part of the agreement are normally arbitrated in the jurisdiction of the principal company (HG.org, 2009). The business agreement protects the interests of all the companies that are part of the agreement in an unpleasant scenario of one of the parties violating the agreed terms. Even governments, multinational companies, small and medium sized businesses and industries and even individuals such as employees of a firm or consultants to the firm work under the umbrella of legal bindings. There are other set of legal bindings to work within, between companies operating from different nations. The legislations of nations vary to a great extent. In the sample case of Infosys and ACIC project, there are no major legal issues such as ownership of property. However, since the agreement is between companies headquartered in different nations, international trade policies between the two countries apply. It is also important for the client to study the laws of the country it is outsourcing the project. The paper recommends Infosys and ACIC to engage in fair business practices and settle any disputes in the legal framework amicably fostering a long term relationship | | |
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| | Report on Advantages of Online shopping using several real-life examples | | | The purpose of this essay is to explain the advantages of shopping online compared to shopping offline. These advantages are considered in regard to convenience advantages, product selection, and price knowledge. It is argued that shopping online provides substantial advantages compared to traditional offline shopping. | | |
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| | Report on Influence of Computer games on Children | | | Children are increasingly playing computer games these days. Video games and computer games have assumed prominent role in the culture of children especially in the developed countries (Steve Dorman, 1997). Some of the reasons ascribed to increasing indulgence in children in computer games are urbanization, less social and physical interaction among children after school as a result of urbanization, lesser space available to play physical games etc. Playing computer games have positive as well as negative influences on children. The parents and teaching staff therefore need to understand the point where they need to draw the line. Computer games played for shorter durations are proved to have positive benefits on children’s mental capabilities (BBC, 2005). They tend to increase mental reflexes of growing children. The paper discusses some of the benefits and negative influences of playing computer games on children. The paper establishes the role of parents and teachers in regulating the use of computer games. The paper also tries to identify a cut off point beyond which playing computer games could be harmful to children. | | |
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| | Report on RFID Technology and Supply chain Information system significance & impact | | | The report is written to analyze the supply chain system of Cambium-Forstbetriebe, a German logging company. The paper particularly addresses the usability of technology in supply chain information system with a descriptive analysis on Radio Frequency Identification or RFID technology. The paper also analyzes the significance of RFID technology for tracking woods across the wood supply chain systems. It also elaborates an extensive overview of the supply chain system along with the impact of information technology. Above all, the paper looks at the advantages and disadvantages of RFID system, and proposes its implementation on supply chain information system. After, analysing the pros and cons of RFID technology, final recommendations of going ahead with the RFID technology have been made to the competitors of Cambium-Forstbetriebe | | |
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| | Research plan on IT Alignment & Logistics | | | This paper addresses the research topic of information technology (IT) alignment and logistics. The research plan includes in-depth investigation of the effectiveness of various IT strategies on a business organization. The different roles and functionalities of IT development firms is also a case of concern in this research plan. This paper discus the various issues of relevant importance to the research topic. | | |
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| | Review of the paper “Changing Channels: The Impact of the Internet on the Distribution Strategy” | | | The emergence of new technologies has created a revolutionary phase for economy and market forces in different industries. Due to the globalization of businesses, companies have started adopting the concept of supply chain integration to stay ahead in competition. Information technology and in particular, the Internet presents many opportunities for companies to improve their production, communication and distribution channels. In the context of distribution channels, the Internet has totally transformed the channel structure. As Pitt, Berthon and Berthon discuss in their paper, the Internet has brought a remarkable makeover to the existing structure of how distribution channels work. In the beginning of the paper, they provide a brief introduction of distribution channels and their essential purposes,
To support economies of scope
To routinize transactions
To search for information essential to both producer and consumer
Further, the paper provides a substantial account on the significant changes brought by the Internet and World Wide Web to the distribution channel structure. The paper summarizes the following points,
Brief background of the traditional distribution channels including conventional intermediaries
New technological changes in the distribution structure revolutionized by the Internet and World Wide Web
Detailed discussion of the changes brought by the Internet-enabled distribution strategy along with its long-term effects
Pitt, Berthon and Berthon suggest that an Internet Distribution Matrix model can be developed in order to identify which traditional channels will undergo required transformation or die out and where new channels will emerge. The objective of the matrix model is to bring more efficiency to the functioning of distribution channels by existing firms and entrepreneurs. Besides, the matrix model enables companies to stay ahead of competitors while changing the rules of the marketplace.
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| | Review of the the research paper ‘Analysis of Hoteliers' E-Commerce and Information Technology Applications - Business Travelers Perceptions and Needs by Yeh et al. (2005), from the perspective of a Front Office Manager in a hotel | | | Hospitality industry in the past few decades is increasingly adopting technology in its operations, be they front office booking, room management, inventory etc. (Connor & Murphy, 2004, p. 1). IT investment in hospitality industry is no longer seen as additional costs to operations but is seen as strategic infrastructure that gives edge with competition. Some of the benefits of IT infrastructure in the hospitality industry are ease of use, centralized database that connects to all the departments, remote management, and the speed of operations. The modern internet technology such as e-commerce has enabled customers to find out availability of rooms, room rates, book the rooms and even pay online. According to Gregory and Brieter (2001), there was 54 percent increase in customers using internet to obtain travel information, bookings and hotel arrangements between 1998 and 2001 (Yeh et al., 2005, p. 3). IT infrastructure not only enables efficient use of resources within the hospitality industry but also offers customers ease of use. This paper reviews the research paper ‘Analysis of Hoteliers' E-Commerce and Information Technology Applications: Business Travelers' Perceptions and Needs’ by Yeh et al. (2005), from the perspective of a Front Office Manager in a hotel. The paper draws experience of the Front Office Manager to fill the gaps in the research. The paper also discusses the advantages and disadvantages of IT infrastructure in the hospitality industry. The essay finally concludes as to whether IT investment in hospitality industry is a boon or bane. | | |
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| | Short article on Types & level of user generated content (UGC) | | | There are several ways on the basis of which the types of UGC can be categorized. One of the simplest way is to categorize them as online and offline. People often think that User Generated Content is just an online phenomenon, however it is not true. UGC has been in existence since very long even when internet was not discovered. The interaction of professional media producers and their readers, listeners and viewers has a longstanding tradition | | |
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| | The report analysing the implementation of components such as project communication, project management information system, project integration and project life cycle using a real life example of Infosys and ACIC project | | | Project communication, human resources planning, project management information system is all project components that contribute to the success of a project implementation. It is not sufficient if the project plan just included technicalities of execution and budgeting but it becomes important to bring together all the components of a project plan in a cohesive way. This calls for project integration. Project integration management is a group of processes that are required to effectively link various components of the project together. The various components of the projects could be developing project charter, developing initial scope of the project, developing project management plan, project execution, project control, change control etc. The report aims at understanding all these components of project by analyzing a commercial project management plan. The report tries to analyze the implementation of components such as project communication, project management information system, project integration and project life cycle of the sample project plan. The paper also tries to compare theoretical aspects of the above said project components with respect to the actual methods used in the project plan and tries to identify as to why certain components are omitted or included. Not all the project management plans require all the project components. The choice of the inclusion of project components varies depending upon the nature, duration and impact of the execution of the project on the organization. Another factor that determines as to whether or not all the components of a project plan are included or not is the complexity and hence the cost of the project. More the complexity of the project greater is the need for inclusion of all the available components of the project. The project under study is a web based application for an investment and real estate company to manage user accounts. The project was awarded to an Indian multinational company. The report finds the project plan developed by the Indian company Infosys for the development of a software application for an American company ACIC scoring well in the aspects of human resource planning, stakeholder communication plan, project integration and change plans. However, the report finds the need to ensure effective project monitoring by incorporating Project Management Information System or PMIS. The report recommends Infosys to incorporate Project Management Information System in its future projects. | | |
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